Privacy Policy

Creative Living Property is committed to protecting your privacy and handling your personal data transparently and securely.

Creative Living Property operates as a management and booking platform for accommodation services.

We may collect and process the following information:

• Name 
• Email address 
• Phone number 
• Booking and enquiry details 
• Website usage data (via cookies) 

We use your data to:

• Respond to enquiries 
• Process bookings 
• Provide customer support 
• Improve our website and services 

We process your data based on:

• Consent (when you submit enquiries) 
• Contractual necessity (for bookings) 
• Legitimate business interests 

We may share your data with:

• Booking platforms (e.g. Smoobu) 
• Payment providers 
• Service providers necessary to deliver your stay 

We do not sell your personal data.

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined above.

You have the right to:

• Access your personal data 
• Request correction or deletion 
• Withdraw consent at any time 
• Lodge a complaint with the ICO (Information Commissioner’s Office) 

Our website may use cookies to enhance user experience and analyse website performance.

If you have any questions about this policy or your data, please contact us via our website.

 This policy may be updated periodically to reflect changes in our services or legal requirements.